Mastering Microsoft Teams (2019)

SKU: RV-3255Duration: 300 Minutes

Conversations, Channels, and Chatbots: Learn How To Get The Most from Microsoft's New Communications Hub - Teams The ability for teams to work together productively is perhaps the most important function in any business, and it's the central focus of the new Microsoft Teams application. From file sharing and co-editing to video calls, persistent chat, screen sharing, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners. Updated for 2019, this course includes new and updated material, including Shifts, Whiteboard, Praise, and Calls. We also discuss best practices for getting the most from your Microsoft Teams.

Course Details


Training Time: 300 minutes

Compatibility: Desktop Only

Based on: Industry Standards and Best Practices

Languages: English

Learning Objectives

  • Describe the role and function of Microsoft Teams
  • Create and Manage Teams and Channels
  • Describe the difference between Channel Conversations and Chat Conversations
  • Identify uses for Chatbots, Shifts, and Praise
  • Discuss how to start scheduled or ad-hoc Meetings
  • Setup and Edit a Wiki
  • Add custom tabs to Channels and Chats
  • Use Documents and Apps in Channels
  • Describe the function of Connectors
  • Discuss using the Calls feature of Teams as a phone system
  • Discuss the use of external users (guests) in Teams, including limitations
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