Smart Sales: Advanced Tele-Prospecting - Qualification and Questioning

SKU: ST-0106ADDuration: 30 Minutes

Effective questioning is at the very heart of the advanced tele-prospecting process - it is what separates tele-selling from tele-marketing. Effective questioning is what creates a quality lead, a good appointment, or a very good sale. This fourth course in a 10-part series discusses how to use questioning to identify needs, build rapport, and advance the selling process. The purpose of this course is to provide you with specific skills and techniques so you will question more effectively over the phone.

Course Details


Training Time: 30 minutes

Compatibility: Desktop Only

Based on: Industry Standards and Best Practices

Languages: English

Learning Objectives

  • At the conclusion of this course, you will be able to:
  • Explain the process of questioning the prospects and determining if a need or a potential need exists
  • Prepare yourself as a consultative telephone prospector making the prospect more receptive to your offer
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