Regardless of how much effort an organization puts into creating an efficient and respectful work environment, challenging circumstances always arise. Rather than perceiving these problematic situations as a reflection of a personal or organizational failure, it is more effective to focus on establishing and following clear guidelines to resolve problems and appropriately handle workplace challenges. Whether your organization is currently facing a serious problem, or is seeking to put policies and procedures in place for the future, this interactive online course will guide you in handling the different challenges your organization might face. Instances for intervention including hostile behavior, substance abuse, and criminal activity will be discussed, as well as prevention and mitigation strategies for violation of workplace policies. While the types of challenges encountered in the workplace are too diverse to be discussed in one manual, this interactive online course will cover common types of problematic work situations most employers are likely to encounter. This course is intended for managers in policy-making roles.
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The full course is 60 minutes long and available in a number of affordable formats.
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Training Time: 60 minutes
Compatibility: Desktop Only
Based on: Industry Standards and Best Practices
Languages: English
Perfect for individual users. Get immediate online access. Must be used within 30 days, expires 48 hours after launch.
DVD alternative for in-person classroom training. Get one or more videos on a USB drive. Content expires after 1 year.
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