Sales 101: Appointment Making

SKU: RV-3304Duration: 75 Minutes

The first step in being a successful salesperson is to have someone to sell to. In this course, professional Sales Trainer Marisa Pensa walks you through the basics of getting sales appointments, including: what to say (on the phone or in person), what to NOT say (on the phone or in person), how to make effective phone calls, and knowing your numbers.

Course Details


Training Time: 75 minutes

Compatibility: Desktop Only

Based on: Industry Standards and Best Practices

Languages: English

Learning Objectives

  • By the end of this course, you will be able to:
  • Explain the essentials of appointment making
  • Summarize the model of appointment making
  • Discuss how to answer a direct question or direct statement
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