Overhead Troubleshooting, Part 2 - Emergency Conditions

SKU: TDEOT20CENDuration: 60 Minutes

Overhead Troubleshooting, Part 2 is designed to familiarize participants with some of the basic principles associated with troubleshooting overhead electrical systems during emergency conditions. Particular attention is paid to the differences between troubleshooting during emergency conditions and troubleshooting during normal conditions, and to the manner in which communications are handled. T o gain maximum advantage from this course, participants should have a basic understanding of the components and operation of an overhead electrical system, and they should have completed the Overhead Troubleshooting, Part 1 course. Participants without this prior training may require additional explanation or instruction. At the conclusion of this course, participants should be able to identify basic differences between troubleshooting under emergency conditions and troubleshooting under normal conditions, and describe basic preparations and safety precautions associated with troubleshooting under emergency conditions. They should also be able to explain why a communications center is needed during emergency conditions and how communications to and from the communications center are handled. The participants should also be able to describe how repairs to problems encountered during troubleshooting are prioritized during emergency situations.

Course Details

Specs

Training Time: 60 minutes

Compatibility: Desktop Only

Based on: Industry Standards and Best Practices

Languages: English

Learning Objectives

  • Introduction to Overhead Troubleshooting, Part 2
  • Identify differences between troubleshooting under emergency conditions and troubleshooting under normal conditions.
  • Describe some basic preparations that can be made prior to emergency troubleshooting.
  • Describe one method used to prioritize problems during emergency troubleshooting.
  • Describe basic safety precautions that should be followed during emergency troubleshooting.
  • Communications
  • Explain why a communications center is needed during emergency conditions.
  • Describe how communications to and from a communications center during emergency conditions are different from communications during normal conditions.
  • Describe how the field communications group at a communications center coordinates feedback from company personnel in the field during an emergency.
  • Describe how the customer communications group at a communications center coordinates information from customers during an emergency.
  • Describe how the dispatcher evaluates information collected by communications center personnel and works with troublemen to deal with emergency problems.
  • Emergency Troubleshooting
  • Describe some methods for effectively dealing with the physical and electrical hazards that are often present when troubleshooting is done on overhead lines at night during a storm.
  • Describe methods that a troubleshooter can use to help prioritize repairs and clear lines.
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