Operator Responsibilities: Communication

4.0 6 Reviews SKU: AOOCO00CENDuration: 120 Minutes

This course is designed to familiarize participants with basic operator responsibilities associated with interpersonal relationships and data collection and use. After completing this course, participants should be able to describe the components of a basic communication model and describe an operator's responsibilities for communicating with other plant personnel, customers, and members of the surrounding community. They should also be able to describe operator responsibilities associated with collecting and using written data and with participating in effective shift changes.

Course Details

Specs

Training Time: 120 minutes

Compatibility: Desktop Only

Based on: Industry Standards and Best Practices

Languages: English

Learning Objectives

  • Describe the components of a basic communication model.
  • Describe basic operator interpersonal responsibilities with the company, peers, supervisory personnel, personnel in other departments, and new operators.
  • Identify the four steps in an on-the-job training program for new operators.
  • Describe basic operator interpersonal responsibilities with customers and the community.
  • Describe operator responsibilities associated with scheduled readings, statistical process control (SPC) charts, sample and laboratory analysis reports, and logs.
  • Identify three characteristics of an effective relief.

Customer Reviews

7/12/2019

The process should be explained prior to the module starting. I had no idea what to expect. Is the

“The process should be explained prior to the module starting. I had no idea what to expect. Is the pre-test supposed to be done first? Is the pre-test held against me if it is failed?”

Joseph V. Verified Customer

2/11/2019

course was ok

“course was ok”

Mike M. Verified Customer

12/7/2018

very helpful

“Very helpful.”

JORGE V. Verified Customer

11/17/2018

Good course!

“Good course!”

Sayed S. Verified Customer

10/27/2018

Appropriate for material

“Appropriate for material”

Richard K. Verified Customer

10/11/2018

nice

“Nice.”

Javier U. Verified Customer

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