OJT Mentor

SKU: C-491Duration: 17 Minutes

Pay-per-view (PPV) format perfect for individual users.

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Language:  English

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Course Details


Training Time: 17 minutes

Compatibility: Desktop, Tablet, Phone

Based on: Industry Standards and Best Practices

Languages: English

On-the-job training programs can be very productive when properly structured. This course provides tips to help make people more effective OJT mentors, including explaining the structure of an OJT team, providing four questions to ask before training begins, stressing the importance of a training plan, giving tips for being a good mentor, explaining how to evaluate the OJT mentor and program, and more.

Learning Objectives

  • State and explain four questions to ask before creating a training program
  • Define "performance gap" and "training plan"
  • Discuss traits of a successful trainer
  • List characteristics of effective OJT programs
  • Explain some common reasons why OJT programs fail

Key Questions

The following key questions are answered in this module:

What is the best way to make OJT mentoring successful?
OJT mentors have the best chance of succeeding when they are part of an OJT team. This team consists of: a trainee-the less experienced worker who is being trained; the mentor-the more experienced worker who provides the training (also known as coaches or trainers); and the supervisor- who pairs the trainee and mentor for training.

Before starting the mentoring process, is there anything I should consider of my new trainee?
Yes, it's important to consider why, who, what, and how. Why-why are you getting ready to train this person? Who-who are you going to train? Are there qualities about this person that may influence how you approach mentoring them? What-what exactly do you need the trainee to learn? Does this person have any previous knowledge on the training? How-how should you go about training this person? What kind of activities should you use?

What makes OJT programs work well?
OJT programs work best when they present material in a structured manner. This should include organizing training into logical sequences, delivering training modularly with content broken into chunks, presenting information in repeated cycles, and using discussions, demonstrations, quizzes, and hands-on exercises.

What are specific traits of a good mentor?
Successful mentors have exhibit enthusiasm, knowledge, a sense of humor, respect, responsiveness, honesty, tolerance, and strong communication skills.

What is one of the most important things to do as a mentor?
One of the most important things you can do while training someone is to listen to their questions and feedback.

How can you make sure your training is effective?
By using outlines, visual aids, props, and job aids.

What are common reasons an OJT program may not succeed?
When an OJT program fails, it's usually because: the mentor didn't understand how people learn, the OJT program and training weren't properly structured, and the mentor and trainee didn't have adequate time, resources, or support.

Sample Video Transcript

Below is a transcript of the video sample provided for this module:

OJT mentors have the best chance to succeed when they are part of an OJT team. This team typically includes three different roles: trainee, mentor, and supervisor. The trainee is the less experienced worker who is being trained. The mentor is the more experienced worker who provides the training. Mentors are also known as coaches or trainers. The supervisor selects the trainees and mentors and pairs them for training. The supervisor may also help the mentor prepare for the training.

Additional Resources

Use the additional resources and links below to learn more about this topic:

  • Workforce 3 One – www.workforce3one.org
  • Workforce 3One Toolkits - https://ojttoolkit.workforce3one.org/
  • Center for Work Life – www.centerforworklife.com
  • Publications - http://www.centerforworklife.com/cfwl-content/uploads/2013/02/Mentorship.pdf
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