Managing a Work Group

SKU: ILMWG00CENDuration: 60 Minutes

Managing a Work Group is a course designed to familiarize participants with techniques for building and maintaining a high performance work group. After completing this course, participants should be able to describe how to work with group members to set performance goals, provide reinforcement for good performance, and build employee involvement in group activities. They should also be able to describe considerations associated with effective training, ways to diagnose performance problems, and techniques for practicing assertiveness.

Course Details

Specs

Training Time: 60 minutes

Compatibility: Desktop Only

Based on: Industry Standards and Best Practices

Languages: English

Learning Objectives

  • Describe how to work with group members to set performance goals, provide reinforcement for good performance, and build employee involvement in group activities.
  • Describe considerations associated with effective training and ways to diagnose performance problems.
  • List techniques for practicing assertiveness.
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