Pay-per-view (PPV) format perfect for individual users.
Get immediate access to this interactive eLearning course online. Must be used within 30 days, expires 48 hours after launch.
Language: Chinese English French German Italian Japanese Portuguese Spanish
Great for trainers or groups who need unlimited online access to multiple courses. Available in two ways:
Safety Management Series (Details)Includes 19 courses for $299/year. Health & Safety (EHS) Library (Details)Includes 227 courses for $1,199/year.
Ideal for corporate licensing and high volume users.
Get Convergence courses into your current LMS to track and report employee training. Or contact us to learn more about the advantages of licensing our courses with the Convergence LMS.
Like what you see?
The full course is 21 minutes long and available in a number of affordable formats.
Explore this page for pricing and delivery options.
Training Time: 21 minutes
Compatibility: Desktop, Tablet, Phone
Based on: Industry Standards and Best Practices
Languages: English, Portuguese, Chinese, French, German, Italian, Japanese, Spanish
As long as people work, there will be safety-related incidents and near misses. But those incidents can be used to make the workplace safer if they are investigated, analyzed, and corrected to prevent their recurrence. This course discusses reasons for incident investigations, the phases of an incident investigation, team leader responsibilities, and who comprises the investigation team. It then provides information on best practices for interviewing witnesses, determining the root cause of an incident, and corrective and follow-up actions.
Forklift Safety
View Course
Personal Protective Equipment
Sexual Harassment Awareness
Meeting Customer Expectations
Problem Solving Strategies
The following key questions are answered in this module:
Why are incident investigations conducted?There are many reasons why incident investigations are conducted, some of them include: Reducing employee's exposure to hazards; preventing future incidents from occurring; maintain employee morale and engagement; and reduces company and personal liability.
What are the three phases of an incident investigation?The three phases in an incident investigation include the initial response, root cause analysis, and corrective action and follow-up.
What is a "root cause"?A "root cause" is the most basic reason for the occurrence of a problem. When the root cause is eliminated, the problem will be resolved.
What are the primary objectives of the incident investigation team?The primary objectives of the investigation team include 1. Gathering accurate and useful data to have a clear understanding of the timeline of events associated with the incident. 2. Analyzing the facts and identifying the contributing, direct, and root causes. 3. Writing the incident investigation report.
What is a useful method for determining the root cause of an incident?One useful method for determining the root cause of an incident is to use the "5 Whys" technique. This involves asking "Why?" repeatedly until the underlying problem is found.
Below is a transcript of the video sample provided for this module:
Use the additional resources and links below to learn more about this topic:
Perfect for individual users. Get immediate online access. Must be used within 30 days, expires 48 hours after launch.
DVD alternative for in-person classroom training. Get one or more videos on a USB drive. Content expires after 1 year.
Import our SCORM/AICC compatible eLearning courses into an LMS for administrative tracking and reporting on training.