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Language: Chinese English French German Italian Japanese Portuguese
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Safety Management Series (Details)Includes 17 courses for $299/year. Health & Safety (EHS) Library (Details)Includes 199 courses for $1,199/year.
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Training Time: 34 minutes
Compatibility: Desktop, Tablet, Phone
Based on: Industry Standards and Best Practices
Languages: English, Portuguese, Chinese, French, German, Italian, Japanese
As long as people work, there will be safety-related incidents and near misses. But those incidents can be used to make the workplace safer if they are investigated, analyzed, and corrected to prevent their recurrence. This course discusses reasons for incident investigations, the phases of an incident investigation, team leader responsibilities, and who comprises the investigation team. It then provides information on best practices for interviewing witnesses, determining the root cause of an incident, and corrective and follow-up actions.
At the end of this module, you will be able to:
The following key questions are answered in this module:
Why are incident investigations conducted?There are many reasons why incident investigations are conducted, some of them include: Reducing employee's exposure to hazards; preventing future incidents from occurring; maintain employee morale and engagement; and reduces company and personal liability.
What are the three phases of an incident investigation?The three phases in an incident investigation include the initial response, root cause analysis, and corrective action and follow-up.
What is a "root cause"?A "root cause" is the most basic reason for the occurrence of a problem. When the root cause is eliminated, the problem will be resolved.
What are the primary objectives of the incident investigation team?The primary objectives of the investigation team include 1. Gathering accurate and useful data to have a clear understanding of the timeline of events associated with the incident. 2. Analyzing the facts and identifying the contributing, direct, and root causes. 3. Writing the incident investigation report.
What is a useful method for determining the root cause of an incident?One useful method for determining the root cause of an incident is to use the "5 Whys" technique. This involves asking "Why?" repeatedly until the underlying problem is found.
Below is a transcript of the video sample provided for this module:
Use the additional resources and links below to learn more about this topic:
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