Diversity in the Workplace

SKU: C-447Duration: 21 Minutes

Pay-per-view (PPV) format perfect for individual users.

Get immediate access to this interactive eLearning course online. Must be used within 30 days, expires 48 hours after launch.

Language:  English

Great for trainers or groups who need unlimited online access to multiple courses. Available in two ways:

HR Compliance Series (Details)
Includes 11 courses for $299/year.

HR Compliance & Soft Skills Library (Details)
Includes 17 courses for $399/year.

Ideal for corporate licensing and high volume users.

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Course Details


Training Time: 21 minutes

Compatibility: Desktop, Tablet, Phone

Based on: Industry Standards and Best Practices

Languages: English

Diversity is acknowledging, accepting, and respecting differences among people. These differences can include age, class, race, and gender. Companies can increase their creativity and openness to different ideas by building and encouraging a diverse workforce. This course covers the definition and benefits of diversity, the challenges in a diverse workplace, and how employees can be proactive and positive on a daily basis to promote the differences between workers.

Learning Objectives

At the end of this module, you will be able to:

  • Describe globalization and diversity
  • Define several terms associated with diversity
  • List some facts about work force diversity
  • Explain the benefits of diversity
  • Describe the challenges of diversity
  • List proactive behaviors to promote diversity
  • Identify the role of workplace sensitivity training

Key Questions

The following key questions are answered in this module:

How are workplace diversity and equal rights different?
Equal rights are focused on the importance of providing all employees access to opportunities without any type of discrimination. Workplace diversity not only acknowledges these differences in people, but also accepts, understands, and values these differences.

What are some common behaviors related to challenges presented by diversity?
Prejudice - a general attitude to the members of a group; Stereotype - a general belief about the members of a group; Discrimination - a behavior directed at the members of a group.

What are benefits to diversity?
Appreciating and valuing the differences between coworkers can result in decreased employee turnover, increased productivity, enhanced business image, increased creativity and innovation, and stronger team spirit and morale among employees.

What are some of the challenges with diversity?
Challenges can include insensitivity to others resulting from fear, ignorance, or apathy, inherent prejudices that were never recognized until now, and others that also believe in common cultural stereotypes.

What are ways I can promote and encourage diversity?
As an employee, you can avoid telling offensive jokes, avoid listening to and spreading office gossip, be inclusive to all coworkers, be open minded about differences, ask questions, pay attention to coworkers' responses, listen carefully and actively, and discuss issues as they occur.

Sample Video Transcript

Below is a transcript of the video sample provided for this module:

Statistics have proven that work environments are becoming increasingly diverse. Today's workforce is almost one third nonwhite, nearly one half women, more than 6% homosexual or transgender and more than 5% disabled.

Additional Resources

Use the additional resources and links below to learn more about this topic:

  • Center for American Progress - http://www.americanprogress.org
  • Workforce Diversity network - http://www.workforcediversitynetwork.com
  • Diversity Journal - http://www.diversityjournal.com
  • US Equal Employment Opportunity Commission - http://www.eeoc.gov
  • US Department of Labor Bureau of Labor Statistics - http://www.bls.gov

Customer Q&A

I would like to have several employees take multiple courses. How can I set that up?

We're in the process of making bulk course and multiple user purchases easier. But for now, you can order multiple courses and contact us with details on who you'd like to assign courses to. We can set up each user's training plan and make sure everyone gets the eLearning assignments they need.

Can I get a free full-length preview of a course to see what this course covers?

While we do our best to offer details on course contents, we don't normally offer full-length previews. But please contact us with more details for a better understanding of what your organizaton needs and how we can help.

Do I get a certificate when I complete a course?

Yes. All of our courses allow you to print a completion certficate upon successfully passing the integrated test at the end of each eLearning course.

How do I log in to take a course that I have already paid for?

You'll receive an email with login details moments after you purchase your pay-per-view (PPV) course. Just click the login link and enter the user name and password provided.

Do you have courses in different languages?

Yes. While all of our courses are originally produced in English, we develop many courses in a growing number of languages, including Chinese, Dutch, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tamil, and Thai. Available languages are normally displayed in the Course Details section on each course page.
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