The Convergence Incident Management Software (IMS): Available Now


You may know that our brand-new Incident Management Software, or IMS, has been nearing completion. Well, we’re happy to let you know that it’s now available and ready for you to use at your organization.

You can use our Incident Management Software to:

  • Create, edit, manage, and track the status of incident reports
  • Attach associated incident documents and images, including digital photos and videos
  • Select involved personnel directly from the system
  • Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA
  • Identify root causes
  • Prescribe, record, and track corrective actions

Even better, you can use it as a stand-alone product or you can integrate it with the Convergence LMS (our software tool for workforce training and safety training administration).

Here’s a quick video overview:

We think you’re really going to like this new safety tool. Click to learn more about our incident management software or just contact us.

You may also get some valuable insights from the following articles related to incident investigations:

And be sure to downloading our free Job Hazard Analysis Guide, below. There’s some important stuff in there.

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Job Hazard Analysis Guide

Learn how to perform a job hazard analysis on the job with our free step-by-step guide.

Download Free Guide

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Incident Investigations and Root Cause Analyses: Tips from a Pro

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Three quick reminders before we begin this article on performing a root-cause analysis during an incident investigation at work.

First, this is the second of two articles drawn from an interview with Joe Estey. The earlier article is more of an introduction to incident investigations, including what one is, when and how to do one, pros and cons of doing your own as opposed to bringing in a third-party, and some common mistakes people make while performing incident investigations.

Second, some history on how I know Joe. I met Joe after listening to him give a presentation on incident investigations during the Western Pulp, Paper, and Forest Products Safety Conference. I liked it, learned a lot, reached out and asked if he’d participate in an interview, and he did. Thanks to Joe for all that.

Third, if you’re in the Pacific Northwest area, you can catch both Joe Estey and me speaking at the upcoming Washington Governor’s Safety and Health Conference in Tacoma, Washington (at the Convention Center) on September 19 & 20. Joe will be speaking on Generational Shift: Myths and Realities of the Multigenerational Workforce and Safety Culture. I will be giving one presentation on Effective Environmental, Health, and Safety Training and a second one on How to Evaluate Online Safety Training Courses, Systems, and Providers.

And with those three points made, let’s see what Joe had to tell us about incident investigations and performing a root-cause analysis.

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What Is an Incident Investigation: Tips from a Pro

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I first met Joe Estey while listening to him give a presentation on incident investigations during the Western Pulp, Paper, and Forest Products Safety Conference. I learned a lot about incident investigations, continuous improvement, and human performance improvement from Joe during that presentation, and so I followed up by asking him if he’d be willing to participate in an interview about incident investigations for our blog. Happily he said yes!

This is the first of two blog posts featuring Joe talking about incident investigations. This article focuses on explaining what an incident investigation is, how to perform one, and some common errors people commit while performing one. The second article will focus more on specifics for performing a root-cause analysis during the incident investigation process.

We’re excited about and grateful for Joe’s participation in this interview, and think you’ll enjoy learning from his knowledge and insights. For more about Joe, please read his bio at the bottom of this article.

You might also be interested in a few other incident-related articles, including:

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Catch Our Webinar on MSHA Part 46 and Online Training Options: Thursday, September 28, 10:00 am (Pacific)


We’ll be hosting a webinar on the MSHA Part 46 compliance training requirements and some online training options Thursday, September 28 at 10:00 am (Pacific).

Here’s what you’ll learn:

  • MSHA Part 46–The Important Stuff
  • Key Players
  • Main Types of Training
  • Compliant Methods of Training
  • Types of Compliant Documents

Take a moment to pre-register for the webinar today, and we’ll be sure to send you some reminders as the webinar approaches as well.

If you’ve got a question you’d like us to address, feel free to leave it in the comments section below and we’ll be sure to try to answer it or point you in the right direction during the webinar. Of course, we’ll take questions then as well.

Also, know that we’ll be delivering a presentation at this year’s MSHA TRAM Conference that looks at some current and future technologies for mining safety training. We’ll keep you posted about that, and if you’re at TRAM, keep an eye out for us.

Finally, feel free to download our free Guide to Online MSHA Compliance below. See you at the webinar!

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Online MSHA Compliance Guide

Download our free guide to learn how online tools can help you create safer work conditions at a mine site, stay compliant with MSHA Part 46 regulations, and manage your training program more efficiently.

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OSHA Hazard Communication Standard and Program

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When the Hazard Communication Standard (HCS) was published by OSHA in 1983, it represented a decade of painstaking, but vital, rulemaking activity.

More than thirty years have elapsed since the rule was published. And yet, HCS remains one of the most important and relevant US occupational safety and health standards. The Hazard Communication Standard (29 CFR 1910.1200), last updated in 2012 for GHS alignment, applies to a wide spectrum of workplaces and industries, and is considered one of the crown jewels in OSHA’s mission to protect workers on the job.

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Come See Us at the 2017 National Safety Council (NSC) Expo September 25-27 in Indianapolis, IN


We’re looking forward to attending the National Safety Council (NSC) Expo in Indianapolis, Indiana this coming September 25-27 and hope to see you there.

We’ll be in booth 1723, so stop by and say hi.

As always, we’ll be demonstrating our Convergence LMS for managing your safety training needs (plus MSHA safety training/compliance needs) and our online courses for health and safety and mining safety.

But we’re also excited to have available two new products you may not yet know about.

We’ll have all the information there for you at our booth. Come by and ask some questions, view a demo, and pick up some brochures to learn more.

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Washington Governor’s Industrial Safety and Health Conference–Presentation on Evaluating Online Safety Training


Hello, readers.

This blog is a supplement or related resources center for a presentation on Evaluating Online Safety Training Solutions I recently gave at the Washington Governor’s Industrial Safety and Health Conference. We have a second blog that functions as a related resources center for the presentation on Effective Safety Training.

If you’re reading this after the conference and you did attend, here are the materials I promised. I hope you find them helpful.

And with that, let’s go on to the good stuff.  Click the MORE button to get started.

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Washington Governor’s Industrial Safety and Health Conference–Presentation on Effective EHS Training


Hello, readers.

This blog is a supplement or related resources center for the presentation on Effective EHS Training I recently gave at the Washington Governor’s Industrial Safety and Health Conference. We have a second blog that functions as a related resources center for the presentation on Evaluating Online Safety Training Solutions.

If you’re reading this after the conference and you did attend, here are the materials I promised. I hope you find them helpful.

And with that, let’s go on to the good stuff.  Click the MORE button to get started.

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Come See Us at the Washington Governor’s Industrial Safety & Health Conference, September 19-20, 2017


We’ll be exhibiting at the upcoming Washington Governor’s Industrial Safety & Health Conference in Tacoma, WA on September 19-20, 2017 and we hope to see you there.

In addition, Jeff Dalto of Convergence will be leading two presentations–one on each day. On September 19, Jeff will lead a presentation on Evaluating Online Safety Training Solutions. On September 20, Jeff will lead a presentation on Effective Safety & Health Training.

You’ll be able to find us at Booth 108 (which is very close to the entrance), except when Jeff is leading presentations. Come see us to learn more about our safety and health training solutions, including:

Go here for more information about the presentation on Evaluating Online Safety Training Solutions.

Go here for more information about the presentation on Effective Safety Training.

And don’t forget to download our free guide to effective safety training, below!

See you at the conference!

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Effective EHS Training: A Step-by-Step Guide

Learn how to design, create, deliver, and evaluate effective EHS training by following these best practices with our free step-by-step guide.

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2017/18 Flu Season: Here’s a Free Avoid the Flu Course

Flu Image (Note: I originally wrote this article a while ago.) With the passing of Labor Day, we can begin to plan for fall and even winter here in the United States and Canada. Even if it is almost 100 degrees outside as I type.

Among other things, that means thinking ahead to the 2017-2018 flu season. And early indicators suggest this coming flu season may be a rough one. Read this article on the seriousness of the flu season in Australia to see why that may mean we’re in for a bad flu season as well.

There’s a good chance you already know what to do to reduce your chances of getting the flu: get a flu shot, wash your hands a lot, and similar prevention tips. But we’ve used some information from our friends at the  Centers for Disease Control and Prevention (CDC) to pull together a free “Avoid the Flu” online course that you can watch as many times as you wish from this blog article as well.

Hope this helps!

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Who Has Hazard Communication Duties on the Job?

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OSHA’s Hazard Communication Standard (HCS) is a broad, horizontal regulation, meaning it impacts almost every workplace and numerous employees within those companies. According to OSHA, that boils down to roughly five million US workplaces and approximately forty-three million employees who are affected by the standard. (1)

Most employers are aware HazCom is an essential element in their safety management systems. They’ve made Hazard Communication part of required onboarding training through safety orientations. And when the standard updated to align with the Globally Harmonized System (GHS) in 2012, employers followed through on mandatory training, to inform workers about the changes in labeling, Safety Data Sheets (SDSs), and terminology.

But the next questions are:

  • What do you do beyond that?
  • Are your employees following through on various aspects of HazCom or is it a somewhat dormant and overlooked safety program in your workplace?

We’ll consider those questions and more in this article.

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GHS Label Requirements, Symbols, and Classifications

OSHA Hazard Communication Label Elements

When OSHA aligned the Hazard Communication Standard 1910.1200 with the Globally Harmonized System of Classification and Labelling of Chemicals (GHS) in 2012, it was with good reason. Prior to these modifications, numerous internal and external chemical labeling systems existed, which often meant confusion for workers, delays in shipping and loss of business revenue. This was especially true when products had to be shipped or received across national borders.

Moving to a harmonized system allowed a uniform structure for labeling, as well as hazard information, to be disseminated. Today, over 65 countries share the GHS system. And while each have country-specific versions, the increasing use of the GHS worldwide has brought greater ease and transparency to chemical safety use and shipping.

The merging of GHS with OSHA’s Hazard Communication Standard (HCS) did not replace the regulation. Instead, it augmented the main HCS purpose, which was to convey hazard information to workers in an effective and meaningful way.

That included changes to chemical labeling. Understanding the GHS-aligned chemical labeling that’s now part of OSHA’s HazCom Standard is quite simple, but there are key terminologies and components you’ll need to learn to use the system in your workplace. 

We’ll explain those in this article.

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