Adding Online Maintenance Training During the COVID-19 Pandemic

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Companies have been using online training more and more in recent years. But this COVID-19 pandemic, which really became an issue in the United States in early 2020, is making all sorts of companies think even more about using different forms of online training to help transfer knowledge to their employees while assisting employees in the continued development of skills.

Just like any other department, maintenance departments are thinking the same thing, thinking of safe ways to deliver training to maintenance techs while observing social distancing and trying to prevent passing a dangerous viral infection from worker to worker.

In this article, we’ll discuss a few different types of online training in this article and give you some tips for getting some online training to your maintenance techs instead of using instructor-led training.

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What Is Poka-Yoke?

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One powerful idea in the lean manufacturing toolkit is poka-yoke, which can be translated into English as something like “mistake-proofing.”

By designing equipment and work processes to make certain kinds of error impossible, we can reduce error, reduce waste, and improve quality and value.

Although poka-yoke is an important part of lean manufacturing, you can see that it’s important outside of a lean context too. For example, safety professionals often speak of prevention through design, which is clearly a similar idea. So poke-yoka can help you improve efficiency, quality, safety, profitability and even worker morale while increasing value for the customer.

Read the rest of the article to learn more about poka-yoke, an important tool for continuous improvement.

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Developing a Risk-Competent Work Force

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In this discussion with Human Performance Improvement Specialist Joe Estey, we talk about risk at work and risk management in general, about the difference between being a risk-adverse organization and a risk-competent organization in particular, and Joe shares some tips for helping workers to become risk-competent.

Additionally, Joe offers some great resources to learn more, and we’ll provide links to those resources below.

Enjoy the interview in recorded discussion format below and good luck with your own efforts to create a risk-competent workforce that will assist your organizational continuous improvement efforts.

In addition to the discussion about risk-competency below, you might enjoy these earlier discussions we’ve had with Joe as well:

Enjoy the video immediately below. In a little while, we’ll offer a transcript of this discussion as well.

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8 Ways a Learning Management System (LMS) Serves as a Risk Management Tool

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Risk management is an important tool in many different fields: finance, safety, and more.

Risk management is also central to your workplace learning and development efforts, even if you don’t think of workforce learning in that way. But stop and think of all the different risks you’d face if it wasn’t for your workforce learning programs. You might not be able to recruit as many good new employees without one and you might not keep the ones you do recruit as long. New employees would struggle to understand their jobs and it would be harder to teach them new job roles and skills in their career path. You might quickly run afoul of compliance challenges, and without an emphasis on learning, your company might drift into inefficiency, irrelevance, and ultimately out of existence.

One tool your learning program can use to reduce these risks is a learning management system, or LMS. We’ll discuss a few of the ways an LMS can help your organization reduce risk exposure in this article.

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5 Critical Building Maintenance Tasks to Keep Up With

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Our society has changed dramatically over the past few years. Where once, most manufacturing and services were performed via manual labor, we now look to automated machines and robots, instructed by computers, to perform those often-boring, repetitive tasks. And, while we have technologically gained in the arenas of productivity, quality and consistency, we also have lost something. In the transition to automation, our mindsets have changed to where many people believe that computers can “do it all”. That they can replace humans in pretty much any endeavor, and outperform the human, no matter what the task. Someday, this utopian perception may become reality, but for now there still exists a huge majority of tasks requiring human intervention and human comparative thought processes that computers simply cannot accomplish.

This article will present five very critical areas regarding building maintenance that require talents that, as of today, only humans can provide. Now, you may say that these areas are quite obvious, but the fact is, that lack of attention to the items we’ll discuss results in many accidents each year. And some of these accidents are crippling, permanent injuries, while still others are fatalities. If you are a building supervisor or manager, or perhaps a maintenance person, paying attention to the items we’ll discuss will minimize the potential for accidents, and, isn’t that what we all want and strive for – a safe environment for our visitors, tenants and employees?

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Creating Performance Support While Converting ILT to Online Training During COVID-19 (With Guy Wallace)

In this recorded video discussion, we talk with Guy Wallace about human performance technology (HPT), also known as human performance improvement (HPI), and in particular, about performance support, which is also called guidance and workflow learning, and which can include things like checklists, videos delivered online, helpful tips embedded into software programs, and more.

In particular, Guy talks about the importance of considering creating performance support during the COVID-19 pandemic, when a lot of people in L&D are trying to quickly convert instructor-led training materials to online training.

We appreciate Guy’s insights and contributions, both to this discussion and to the field in general. And we hope you’re all safe and healthy.

(Typically, a coworker makes a split-screen image of myself and of the subject matter expert to function as the thumbnail image for these videos, but there’s a pandemic going on, we’re short-staffed, and so I apologize to Guy that I just went with the default image YouTube applied to the video below). 

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OSHA Releases Expanded Temporary Enforcement Guidance on Respiratory Protection Fit-Testing for N95 Filtering Facepieces

On April 8, 2020, OSHA released an expanded temporary enforcement guidance on respiratory protection fit testing for N95 filtering facepieces that applies to all industries during the coronavirus/COVID-19 pandemic.

This new guidance expands an earlier guidance, published in mid-May, that applied only to the healthcare industry.

Please read the new, expanded guidance to learn more.

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Online Respirator Training: Online Courses, Free Online Word Game, FAQs, and More

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OSHA puts out a list of the ten most commonly cited standard violations every year. Here’s a list of OSHA’s Top Ten, 2016. Respiratory Protection is on that list this year, and so we’ve got some online respirator training resources for you in this article–plus more.

Many of the same standards appear on the list again and again (that’s true of respiratory protection, by the way). And as a result, we’ve pulled together a series of blogs to help you train your workers about each of the ten most cited standards. Below, we’ve got a bunch of materials to help with respirator training.

Let us know if you’ve got some other resources you’d suggest. The comments field awaits.

Before you dig into the information about respirator training below, feel free to check out our short sample video that demonstrates a few highlights of our safety and health courses.

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CDC Recommendations on Making & Wearing Cloth Face Covers for COVID-19

If you’re keeping track of everything in a fast-changing situation, you know the US CDC is now recommending that people wear cloth face masks (not N95 respirators) while in public to help prevent transmission of the novel COVID-19 virus.

The CDC says this is largely because they believe the face masks will help prevent people who are infected from spreading that infection to others by catching respiratory droplets and not letting them spread.

Keep in mind if you’re wearing a face mask, you still need to practice other safety and health measures related to COVID-19, including stay home when you can and maintaining your social distancing of six feet or more (see this article for more on the six-foot rule).

You’ll also have to keep in mind some new rules related to wearing the face mask, including washing your hands carefully before you put it on; not touching the face mask once you’ve got it on; wearing it correctly; removing it properly without touching your face; and washing it after each use.

To learn more about creating your own face mask, wearing one, and otherwise using it in a safe and healthy manner, see this special webpage from the CDC.

Stay safe, friends!

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