New Paper Courses Available Now: Introduction to Paper and Board Machines; Carrier Ropes–Procedures and Maintenance

We’ve got two new courses available in our Pulp/Paper/Tissue/Corrugated training libraries!

The first, Introduction to Paper and Board Machines, is a helpful, introductory overview of the machines used to make paper and board.

And the second, Carrier Ropes–Procedures and Maintenance, covers proper use and maintenance procedures for carrier ropes, which are used to thread a narrow section of the sheet of paper from the wet end to the dry end of a paper machine. (This is one of several courses on carrier ropes in our pulp/paper/tissue/corrugated libraries–which the titles to see more).

Check the videos below to see a sample of each new course. If you want more information or want to request a demo of the full courses, here’s how you can contact us.


Take a second to download our free guide to online training for people in the pulp, paper, tissue, and/corrugated industries since you’re here.

Papermaker's Guide Btn

The Papermaker’s Guide to Online Training

Looking for a way to improve your employee training and make it more efficient? Then check out our free guide on implementing online training at work.

Download Guide

Papermaker's Guide Btn

Read More

How to Write Learning Objectives: The Ultimate Guide

Ultimate Guide to Writing Learning Objectives

Learning objectives are a key part of effective training materials. Create and use them correctly, and you’re well on your way to helping your employees learn the knowledge, skills, and attitudes they need.

Neglect to use them, or misuse them, and you’re setting yourself at a serious disadvantage right out of the gate.

At the bottom of this page, you can download a pretty-near-definitive guide that covers a lot of the basics about learning objectives. If you’re new to training or looking for a refresher, the guide may be helpful.


Read More

See You at The South Central Joint Mine Health & Safety Conference, Oklahoma City, OK, March 25-27, 2014

We’ll be displaying our best-in-industry training tools, including our mining safety training courses, training courses on OSHA-based safety topics, and our award-winning Surface Miner LMS at the South Central Joint Mine Health & Safety Conference in Oklahoma City, OK this coming March 25-27.

Come visit us at booth 18 and see for yourself why we make the best training materials for the mining industry-hands down.

If you want to touch base with us in advance, you can contact Convergence Training. Let us know if you have any needs we can address before the show!

We look forward to seeing you there!

Read More

How To Create an Effective Training Program: 8 Steps to Success

effective training programs image

Nearly everyone recognizes the value and benefits of workforce training. When done properly, training can make workers more efficient — increasing production, revenue, and profits while decreasing costs, waste, and inefficiencies. Effective training can lead to increased compliance with regulations. It can even lead to a happier, more satisfied workforce, which in turn reduces turnover and costly onboarding. So the benefits are many.

But creating effective training isn’t easy. Some common problems include creating training that doesn’t support a true business goal, or for a problem that training can’t fix, or without first identifying the true purpose of the training, or that includes too much information. Or maybe all of those things.

So, how does one create effective workforce training materials? Below is an eight-step road map to help you create more effective training materials. Entire books have been written about each of these steps, so there’s far more to say than what’s written below. But this article should serve as an effective getting-started guide in your quest to create workforce training materials that actually work.

Beyond that, we’ve added some notes in the conclusion of this blog to get you thinking in a “what’s next?” manner, including a link to the famous book Leaving ADDIE for SAM, a link to a Training Maximizers post by Dr. Will Thalheimer that I very much admire, and some links to articles on performance support/job aids and the 70/20/10 model of learning.


Read More

Stop By and Say Hi at the Northwest Facilities Expo, Portland, OR, March 19-20, 2014, Booth 419

We’ll be displaying our best-in-industry training tools, including our safety training courses, our Enterprise Learning Management System (LMS), and our Contractor LMS at the NW Facilities Expo in Portland, OR on March 19 and March 20.

Come visit us at booth 419 and see for yourself why we make the best training materials for facilities-hands down.

If you want to touch base with us in advance, you can contact Convergence Training. Let us know if you have any needs we can address before the show!

Read More

Come Meet Us at Tissue World Americas, March 18-21, Miami Beach, FL, Booth 690

We’ll be displaying our best-in-industry training tools, including our tissue training courses, training courses on safety, HR, operations, and more, and our learning management systems (LMSs) at the Tissue World convention in Miami, FL, March 18-21, 2014.

Come visit us at booth 690 and see for yourself why we make the best training materials for this industry–hands down.

If you want to touch base with us in advance, you can contact Convergence Training. Let us know if you have any needs we can address before the show!

Read More

Facing the Challenges of Process Safety Management (PSM) – an Interview with Sathy Rajendran

Process Safety Management (PSM) Image
Spills, leaks, and explosions involving hazardous chemicals have been responsible for some of the world’s worst industrial disasters. Because of the potentially massive human and environmental costs involved, companies that utilize hazardous chemicals in their manufacturing processes are subject to one of the most comprehensive (and complex) of OSHA’s regulatory standards: Process Safety Management (PSM).

We approached Sathy Rajendran, Ph.D, CSP, and Coordinator of Central Washington University’s Safety and Health Management Program, for a brief chat about PSM and what it takes to set up an effective program.

The interview is below and we hope you enjoy it.


Read More

Free Incident Investigation Module – Fatal Phosgene Exposure

We’ve got something that’s both old and new for you today.

It’s old in that this is another “freemium” safety training elearning course from your friends at the Convergence Training blog. That’s right, it’s free! You can watch it for free from here or download it and put it into your LMS for ZERO dollars and ZERO cents. That LMS does have to be SCORM-compliant, course.

However, it’s new because we’ve done something a little different this time. It’s not a standard training course, but instead it gives you and your workers a chance to investigate a real-life safety incident that led to a workplace fatality. This is something that one person can work through at a computer alone. But it’s also something you can work through with a group of workers in a safety meeting or in a series of safety meetings. We think it would create a lot of discussion and really get your workers engaged and involved.

We hope that this “Incident Investigation” module will lead to helpful discussions and maybe even help you improve your own safety program-if that’s needed. And if you’re interested in incident investigations, please read our extensive article explaining how to perform an incident investigation.

Convergence Training is a training solutions provider. We provide health and safety e-learning courses, make several learning management systems (LMSs), and create custom training solutions too. Contact us to ask some questions, view full-length course previews, or schedule a demo.

And since you’re here, why not download our free Guide to Effective EHS Training?


Read More

Visuals and Effective Training Blog Post at OpenSesame’s Blog

We just wrote a post about visuals for effective training that appears on the blog of our friends at OpenSesame.

The post gives some great tips for using visuals to help your employees learn more during their trainings–and who doesn’t want that? Plus, it includes some cool examples from the Convergence Training retail training course libraries. What’s not to like? Go check it out!

Read More

3 Common Contractor Orientation Challenges

Let us guess: you need to provide site-specific orientations to contractors before they arrive to work at your site. And you’ve got to deliver other orientation materials to visitors and vendors before they arrive for their visit.

Are we right?

We can even guess some of the problems you’re having. Contractors arrive at your site without completing their orientation. It’s difficult to drop everything and train them as they show up, one by one, but it’s equally difficult to set up classroom-style orientations so you can do it with larger groups. Once the orientation is complete, you don’t have an effective way to store the records. Plus, it’s complicated to manage orientations that contractors have to complete every year or so, because you’re not sure who completed the orientation when. Or maybe you suspect that contractors are billing your company back for the fee they pay to complete your current online contractor orientation solution (which seemed like a bargain when you got it for free).

Are we onto something here? Sound familiar? If so, keep reading, because we’re about to outline some common problems companies like yours face when trying to provide contractor and visitor orientations. Plus, we’ve included a link to our downloadable Contractor and Visitors Orientation Buyer’s Guide to help you sort this all out.


Read More

Smart Ideas: E-Learning, Airline Boarding Passes, and User Experience Design

Training and Visual Design Image

Part of my job is to meet with customers who have recently adopted the Convergence learning management system (LMS) and want some face-to-face instruction on how to use it in the most efficient manner at their work place. As a result, I do a good deal of flying.

And while I’m flying, I’m often confused when scanning my boarding passes. It’s hard to find the information I’m looking for—what is my flight number, when does my plane leave, and what gate do I need to get to? You’d think finding that information would be simple enough, but it’s not.

Well, apparently I’m not the only one who gets confused by this. NPR’s All Tech Considered blog recently ran an article about British designer Pete Smart (good name for this guy) who felt the same way. Except, unlike me, Pete Smart did something about it. He created a new design for boarding passes that’s brilliant. It’s easy to read, the information is clearly displayed in logical places and in larger fonts, and it’s even oriented in the proper direction based on the assumption that you dual-purpose your boarding pass as a book mark. Again—brilliant! (Or maybe I should say “smart!”)

These are tips you can use when designing your own elearning courses and other training materials, and most of this falls under the category of visual hierarchy. We’ll share some of those tips in the article below, and we hope you find them helpful when you’re creating your own training materials.


Read More