Events and Causal Factor Analysis: New Online Course Available

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Great news! We’ve just released our new online Events and Causal Factors Analysis training course for event and incident analyses/investigations.

This is a useful tool for organizing events on a timeline to determine root causes in an incident.

We’ve provided some additional information about this new online training course for you below. There’s even a series of case studies based on real experiences of our real customers implementing online safety training at work that you can download for free at the bottom of this article. 

So let’s not waste any more time…check out the course and materials below.


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Change Analysis: New Online Course Available

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Change analysis is a problem-solving method that involves comparing a process that has failed or is performing poorly to a second process that’s operating correctly. The analysis takes place by comparing the processes over different time periods. And, as you may have guessed, the goal is to find the difference(s) between the process that’s working well and the one that’s not–and change the process that’s not working well so that it is.

There are four main steps of performing a change analysis. But not everyone knows that or how to do this. And that’s why we’ve offered our new online Change Analysis training course. We think you’ll find this new course very helpful.

By the way, if this sounds somewhat familiar to you, but you can’t place way, change analysis is also sometimes known as is/is not analysis or KT analytical troubleshooting. So maybe you know change analysis by one of those names.

Would you like more information about the new course? We’ve got some for you below, including a short sample video and a list of the course learning objectives.

We even included a collection of online safety training case studies, based on experiences from our real customers, at the bottom of this article, so check that out too! 


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ASSE/ANSI Z490.2 Update: It’s All about the Process

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In our last update on the progress of the upcoming ANSI/ASSE Z490.2 standard for Online EHS Training, we covered some discussions the committee had about the meaning of the phrase “online safety training.”

This time, we’re going to talk about process. The process of getting a bunch of hard-working, busy people to coordinate efforts on the creation of a national standard even though they work in different cities, on different schedules, and with different additional responsibilities beyond just writing national standards.


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Selecting Qualified Safety Trainers: Read Our Tips in ASSE’s “Professional Safety” Magazine’s May 2018 Issue

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A quick head’s up that we’ve got a helpful article in the May, 2018 issue of Professional Safety, the official magazine of the American Society of Safety Engineers (ASSE).

The article is about selecting qualified safety trainers. It gives you some tips from the ASSE/ANSI z490.1 EHS training standard and, in addition, some tips for “training up” staff to be more qualified safety trainers. It also includes a list of some of the best learning professionals in the world to learn from (more on that below) to continue sharpening your training skills.

As always, we encourage you to check out the ASSE, their Professional Safety magazine, and of course their ANSI Z490.1 standard for environmental, health, and safety training. We’re on the committee to create that standard and you can read more about that here, here,  here and here.

Read on to learn more, to see a list of recommended learning professionals to learn from, and to download a free buyer’s guide to online safety training.


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Come Visit Us at the Minnesota Safety & Health Conference: May 8-10, 2018

We’re excited to note that we’ll be at the upcoming Minnesota Safety & Health Conference from May 8-10, 2018, and would love to meet you while you’re there.

Brian Andrewjeski of Convergence/Red Vector will be at booth 302. Come check out our our award-winning online courses for safety and health training; our learning management system (LMS) for administering all your organizational training needs; our Incident Management Software (IMS) for tracking, correcting, and reporting workplace incidents; our mobile apps for mobile learning and mobile incident reporting/investigation; and a lot more!

Between now and then, let us know if you’ve got any questions for us and feel free to download the free Online Safety Training Buyer’s Guide Checklist below.

Online Safety Training Buyer's Guide Checklist

Online Safety Training Buyer’s Guide Checklist

Learn how to evaluate the different online safety training solutions that exist to find one that best fits your company’s needs with our FREE informative guide and checklist.

Download Free Guide

Online Safety Training Buyer's Guide Checklist

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ASSE Puget Sound Professional Development Conference Online Safety Training Presentation (Bliss/Dalto)

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This blog post is for people who attended the presentation on Online Safety Training facilitated by Morgan Bliss, Associate Professor at Central Washington University’s Safety and Health Management program, and Jeff Dalto, Senior Learning & Development Specialist at Convergence Training/RedVector. Or for those who wish they were there.

What we’ve done here is try to provide some additional materials to help you learn more about, evaluate, and implement online safety training solutions at your workplace.

Click “More” to see what we’ve got for you.


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Come Visit Us at the ASSE Safety 2018 Conference, June 3-6, 2018

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Will you be at the ASSE Safety 2018 Conference June 3-6, 2018 in San Antonio, TX? So will we!

Come by Booth 2208 to see our award-winning online courses for safety and health training; our learning management system (LMS) for administering all your organizational training needs; our Incident Management Software (IMS) for reporting, investigating, tracking, correcting, and learning from workplace incidents; our mobile apps for mobile learning and mobile incident reporting/investigation; and a lot more!

Speaking of the annual ASSE Safety event, did you know we won the attendees choice award for BEST SAFETY TRAINING at last year’s national ASSE Safety 2017 conference? It’s true!

We look forward to meeting you there. Until then, read this update on the upcoming ANSI/ASSE Z490.2 standard for online safety training (we’re on the committee creating this) and feel free to download the free online safety training buyer’s guide checklist below.

Online Safety Training Buyer's Guide Checklist

Online Safety Training Buyer’s Guide Checklist

Learn how to evaluate the different online safety training solutions that exist to find one that best fits your company’s needs with our FREE informative guide and checklist.

Download Free Guide

Online Safety Training Buyer's Guide Checklist

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Come Visit Us at the Pulp & Paper Safety Association Conference–June 17-20, 2018

Pulp and Paper Safety Association Conference Image

We’re excited to announce that we will be exhibiting at the 2018 Pulp & Paper Safety Association (PPSA) Annual Conference in St. Petersburg, FL on June 17-20, 2018.

We’ll be demonstrating our award-winning online courses for paper manufacturing training and safety and health training; our learning management system (LMS) for administering all your organizational training needs; our Incident Management Software (IMS) for tracking, correcting, and reporting workplace incidents; our mobile apps for mobile learning and mobile incident reporting/investigation; and a lot more!

Come to St. Petersburg, enjoy the great weather, take in the conference, say hi to us while you’re there, and let us show you how our products can help improve efficiency and safety at our paper manufacturing organization.

You’ll notice that Dr. Todd Conklin is the keynote speaker at the conference. Between now and then, feel free to check out our articles based on Dr. Conklin’s work:

And please also download our free guide to online paper manufacturing training.

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The Papermaker’s Guide to Online Training

Learn everything you need to know about using online training at your paper manufacturing facility and get tips for getting started now.

Download Free Guide

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Safety Training for Superheroes

With the new superhero movie Avengers: Infinity War coming out soon, we thought we’d take a little break from the seriousness of our usual discussions about training, safety, manufacturing, and similar topics and put together workforce training suggestions for some of the superheroes who will appear in the upcoming Avengers movie.

This is one of a series of humor-based articles we do at Convergence Training from time to time. In addition to this one, feel free to check out some of these:

With that said, let’s take a look at our suggestions of Safety Training for Superheroes. We’ve even included the trailer for the Avengers: Infinity War movie near the bottom of this post for you!


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Convergence Acquired by Vector Solutions

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We’ve got some huge news!

Convergence Training has been acquired by Vector Solutions, a long-time online training innovator and leader in performance solutions for commercial, education, and public sector clients. We’re really excited about this new opportunity to grow and provide our customers more courses, more services, and even more value.

As the newest addition to the Vector Solutions family of brands, Convergence Training joins RedVector, TargetSolutions, and SafeSchools in their ongoing efforts to provide industry-focused online solutions for training, compliance, safety, and productivity.

Our combined vision positions Convergence Training as a strategic complement to the RedVector brand, strengthening the industrial and safety markets within its line of commercial training offerings. While Convergence Training has spent years developing a strong foundation in the industrial safety arena, alignment with RedVector extends the combined market scope to include IT and cyber security, facilities management, project management, architecture, engineering, and construction (AEC) clients.

The unified assets and skill sets of the Convergence Training and RedVector teams represent a competitive advantage otherwise unmatched in the industry. Clients will benefit from access to a range of new resources, including over 2,500 eLearning courses and knowledge assessments, courses accredited by more than 100 licensing bodies and professional associations, license and credential management tools, professional evaluation tools, and SDS management.

Don’t worry. While our organization grows and evolves, you’ll still get the same premium courses, feature-packed LMS options, and excellent customer service you’ve come to expect from Convergence Training. You’ll just get more of everything!

So stay tuned. We’ve got some great things in store!

In the meantime, check out the press release below for more details. And don’t hesitate to contact us with any questions.

Vector Solutions Acquires Convergence Training,

Strengthening its Commitment to Delivering Optimum Training Technology

eLearning and Performance Optimization Company Strengthens Industrial Market Share

TAMPA, FL. (April 24, 2018) — Vector Solutions, the leader in industry-focused eLearning and SaaS performance support solutions, announced today it has acquired Convergence Training, a leading provider of training content and software solutions for industrial operations, manufacturing, and mining, specializing in 3D and animation. The acquisition solidifies Vector’s position as an innovator in training technology, strengthening its focus on skills-based training, expanding its portfolio of industry-specific solutions, and broadening the types of modernized content it can deliver to clients.

“It’s our mission to create the most effective training to maximize learning and retention for optimized performance,” said Jeff Gordon, CEO of Vector Solutions. “And one of the best ways to engage learners is by leveraging cutting-edge educational technology like the 3D modeling used in Convergence courses. This type of media allows us to bring topics to life, convey complex information and processes, give rare looks inside machinery and other large items, and create scenarios that could otherwise risk safety. This is an important step as we work to modernize our entire course library and bring personalized instant intelligence to our clients.”

Convergence serves over 50 Fortune 500 companies and has more than 400 clients including Caterpillar, Honeywell, LafargeHolcim, Microsoft and International Paper. Their course library includes 750 courses, many offered in 14 languages, on a broad range of subjects including health and safety, paper and pulping, corrugated packaging, power and utilities, mining, and HR.

“Our two teams share a passion for innovation and driving results,” said Randy Kohltfarber, CEO of Convergence Training. “We could not be more excited to see what the synergy between us will bring to the future of training, both in the industrial space and other industries served by Vector. The reach and power behind their LMS, mobile technology and course library will better enable us to reach a wider audience with our 3D training while better serving our existing clients.”

The acquisition provides clients across Vector and Convergence with access to thousands of new courses in a variety of modern formats and includes content accredited by hundreds of licensing bodies and professional associations. Clients will also benefit from increased platform features and modules for optimized performance. Convergence Training products and solutions will be offered under Vector’s Commercial business unit, partnered with the RedVector brand.

Vector Solutions is focused on creating mobile, intelligent solutions that deliver real-time training to help optimize employee performance. The addition of 3D modeling comes as the company launches its first Virtual Reality training course for firefighters and also rolls out its first Augmented Reality prototype.

For additional information, please visit the Vector Solutions website and Newsroom

About Vector Solutions

Vector Solutions, a leader in eLearning and performance support, provides award-winning SaaS solutions for the architecture, engineering, construction (AEC), industrial, facilities management, public safety, IT and education industries. Its brands, RedVector, TargetSolutions, and SafeSchools, deliver continuing education (CE), training, technology and performance management solutions using the latest innovations in learning and technology to create safer, more capable, more compliant organizations. Its extensive online and mobile learning library exceeds more than 7,000 courses written by over 250 subject matter experts and reaches almost 6 million professionals worldwide. The company was founded in 1999 and is headquartered in Tampa, Florida. For more information, visit Follow us on twitter @VectorPerform and on Facebook at:


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How to Use Learning Teams for Safety Incident Investigations

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At some workplaces, incidents occur and there’s no thought given to incident investigations. This is a no-no.

At others, probably most, incidents occur and are followed by an incident investigation that attempts to identify a single root cause and then put in a corrective action to prevent similar incidents from happening in the future. This is probably the most common response to incidents at organizations.

But there are criticisms of that second, common method, which might be considered the traditional safety approach to incidents and incident investigations. One criticism is that it’s overly simplistic, with its emphasis on identifying a single root cause instead of noting the interplay of interrelated systemic issues. Another criticism is that the explanation often–too often–claims that a worker made a poor decision, often the result of not following procedures. And a third is that the corrective action often boils down to simply providing training and perhaps enforcing discipline on the worker who’s thought to be the cause of the problem.

In his book Pre-Accident Investigations: Better Questions–An Applied Approach to Operational Learning, Dr. Todd Conklin makes the points above about some of the problems with a traditional safety incident investigation approach at work and makes a recommendation for a different approach: learning teams.

In this article, we’ll take a closer look at Conklin’s book and recommendations. As always, we recommend that in addition to reading the article, you get the information straight from the expert as well, so please buy Dr. Conklin’s book (all three of them, really) and/or listen to the video of Dr. Conklin speaking at the ASSE Safety 2017 national conference, which we’ve included at the bottom of this article.

For those of you who have been reading along as I’ve been reading Dr. Conklin’s works, you’ll know this is the third such treatment we’ve done here at the Convergence Training blog. The other articles include:

So with all that said, let’s get to learning about learning teams for building the safety capacity of your organization.


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Online Safety Training in Spanish (and Other Languages, Too!)

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The number of workers in the US who speak Spanish as a primary or even a sole language is large and is growing.

As a result, trainers who don’t speak, write, or understand Spanish often struggle to communicate with those workers. And that inability to communicate can have serious negative consequences for organizations, trainers, and employees, including creating serious safety risks.

And don’t forget that it’s an OSHA requirement that safety training be provided in a language the employee can understand.

Although there’s no one simple solution to this issue, one way to address it is to use online safety training at work that’s multi-language, allowing the worker to select the language they’d prefer to complete the training in.

In the article below, we’ll talk you through that a little more.


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