We’re fans of “blended learning” solutions that make use of different types of training activities. This might include written documents, instructor-led training, on-the-job training (OJT), and more.
The idea is to pick the type of training activity that best suits each training need. For example, maybe you really need the real-time, spontaneous feedback that instructor-led training can provide for one training need. Or, maybe the hands-on practice in the real work environment with an experienced co-worker fits the bill for another training need.
When you’re choosing the right activity type, one thing to think about is “Does this allow me to deliver the same, consistent training message every time?” Something we hear again and again from new customers is that they struggle to deliver the same standard, consistent training message on a given topic to each worker, every time they hear the message.
You can see why this is important. For example, you may have a set of policies that you want to make all new employees aware of during their onboarding. Or, maybe you want each employee in the Production department to perform a particular procedure in the exact same way. Or, maybe you want to make sure the message in your yearly refresher training matches the message employees learned the first time they were trained.